Technology

The Art of Trust-Building in Tech: Essential Strategies for Industry Leaders

December 18, 2024  • Broderick Johnson

In today’s rapidly evolving work environment, trust-building in tech has emerged as critical for fostering engagement, innovation, and productivity in organizations. How can trust be cultivated among leaders and employees? What are its impacts on performance?

The Tech Accountability Coalition, a project incubated by Aspen Digital, recently hosted business and equity experts for a session on trust in the workplace, moderated by Etsy Diversity, Equity, Inclusion & Accessibility Senior Manager Beth Weisendanger

This discussion featured three distinguished panelists, including Wharton School of Business Assistant Management Professor Dr. Stephanie Creary, Google Retention & Progression Director Rachel Spivey, and Paradigm Learning Director Alex Tiant. The panelists each shared their insights on the complex interplay between trust and diversity, equity, and inclusion (DEI) in the workplace. Watch the session below, and dig into highlights here.

Watch Session on Trust-Building in Tech

Understanding Trust: An Academic Perspective

Beth Weisendanger started the conversation by inviting Dr. Stephanie Creary to share her scholarly insights on trust-building, delving into its historical roots and intricate interplay with diversity, equity, and inclusion.

“Trust involves a willingness to accept vulnerability or risk based on someone else’s actions or expectations.” – Dr. Stephanie Creary

Additionally, Dr. Creary highlighted the multifaceted nature of trust-building, which extends beyond interpersonal relationships to include trust in institutions such as employers, governments, and brands.

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