Originally posted: May 11, 2020
Last updated: September 22, 2023
The Job Quality Tools Library offers actionable tools, resources, and guidance for leaders to improve jobs in their communities. Below is a list of tools for workforce development.
↓ Tools and Resources Below the Box ↓
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Tools for Workforce Development (Alphabetical by Source)
The Annie E. Casey Foundation – Race Matters: Organizational Self-Assessment
Who’s It For: Employers, Economic Development, Investing and Lending, Worker Advocacy, Workforce Development
What’s It For: This organizational self-assessment can be used to measure staff competencies and awareness of racial inequities in your organization. The assessment includes questions related to competencies as well as organizational operations. The resulting racial equity score corresponds to potential next steps and tools that can help support your organization wherever you may be on your racial equity journey.
The Annie E. Casey Foundation – Race Matters: Racial Equity Impact Analysis
Who’s It For: Employers, Policy, Worker Advocacy, Workforce Development
What’s It For: This impact analysis tool by Race Matters can be used to assess the impact of policies, programs, and practices on racial equity. The tool provides a set of five guiding questions to determine if existing and proposed policies and programs are likely to address specific racial disparities in the United States.
The Aspen Institute Economic Opportunities Program – Business Value Assessment Toolkit
Who’s It For: Employers, Workforce Development
What’s It For: This handbook offers guidance and instructions for using a set of tools to measure the value that a workforce development organization delivers to its business clients, such as through improved productivity and skills. This business value assessment begins with planning for the assessment and then using the included Excel tool and questionnaires to complete the assessment. It also includes information about why these assessments are valuable, potential limitations, and who should be included in the process, along with case studies that describe how workforce service providers partnered with businesses to measure results.
Who’s It For: Employers, Workforce Development, Worker Advocacy
What’s It For: This guide to conducting worker focus groups posits amplifying worker voice as an equitable solution for reducing turnover. It was developed as part of the Economic Opportunities Program’s Reimagine Retail job quality research, in response to growing recognition of the importance of listening to workers. The focus group guide delves into six topics related to highlighting worker voice, which include building the business case to employers, developing interview guides, what to do with your interview data, and pandemic considerations. This tool may be helpful for employers looking to use worker expertise and engagement to strengthen job quality, equity, and the business bottom line. Workforce development and worker advocacy organizations may also find it helpful to share these tools with employers in their networks.
Who’s It For: Employers, Workforce Development, Worker Advocacy
What’s It For: This guide to conduct worker surveys posits amplifying worker voice as a viable business strategy. It was developed as part of the Economic Opportunities Program’s Reimagine Retail job quality research, in response to growing recognition of the importance of listening to workers. The tool for conducting worker surveys includes practical tips, sample opening survey language, and sample survey questions that address topics such as job satisfaction, growth opportunities, and workplace relationships and culture. This tool may be helpful for employers looking to use worker expertise and engagement to strengthen job quality, equity, and the business bottom line. Workforce development and worker advocacy organizations may also find it helpful to share these tools with employers in their networks.
The Aspen Institute Economic Opportunities Program – Cost of Turnover Tool
Who’s It For: Employers, Economic Development, Investing and Lending, Policy, Worker Advocacy, Workforce Development
What’s It For: To make the business case for improving retention, employers can use this simple calculator to get a ballpark estimate of hard costs of turnover. Partners can complete this exercise with businesses to show the value of their services or talent management practices that reduce turnover. Unlike many other turnover calculators, this tool includes both direct costs, such as the cost of hiring or orientation, and indirect costs, such as lower employee morale or poorer customer service.
The Aspen Institute Economic Opportunities Program – Job Quality Fellows Statement of Purpose
Who’s It For: Employers, Economic Development, Investing and Lending, Policy, Worker Advocacy, Workforce Development
What’s It For: This statement emerged from the collaborative work of the 2017-2018 Aspen Job Quality Fellows, innovators from diverse sectors who are working to expand quality jobs. It includes a list of key job quality attributes and a stated commitment to advance job quality. The statement offers a useful example for practitioners across fields seeking to define the elements of a quality job and publicly commit to job quality efforts.
Who’s It For: Employers, Workforce Development, Worker Advocacy
What’s It For: This guide contains tips and practices for creating trusted relationships with small business employers focused on improving job quality, and compiles seven lessons for small business prospecting, recruitment, and ongoing engagement. Lessons outlined in this publication were developed as part of the Economic Opportunities Program’s Reimagine Retail job quality research, and in response to a growing demand for employer engagement practices that enable collaboration and innovative solutions in connecting people to good jobs. Although there is no one-size-fits-all approach to developing relationships with employers, this tool may be of interest to employers (and their partners) who would like to engage in job quality discussions and tailor engagement to their local contexts.
Who’s It For: Workforce Development
What’s It For: This question bank includes targeted questions that workforce development professionals can ask retail business representatives to have learning-focused conversations and deepen relationships. The tool includes questions to help understand a business and its workforce, employee engagement, development and advancement in a firm, and wages and scheduling practices.
BLab – The B Impact Assessment
Who’s It For: Employers, Economic Development, Investing and Lending, Worker Advocacy, Workforce Development
What’s It For: This detailed assessment is a tool to help employers generate a report about their social and environment impact, including impact on workers, and to benchmark against peer companies. It includes measures of job quality, including compensation, benefits, safety, and worker ownership. Practitioners who work with businesses could direct them to this tool or even walk them through it.
Center for WorkLife Law – Resources on Pregnancy/Breastfeeding Accommodations
Who’s It For: Employers, Policy, Worker Advocacy, Workforce Development
What’s It For: This website includes resources to support pregnant and breastfeeding workers. Resources are designed to educate employees about their workplace rights, for employers to adopt family-friendly policies and ensure compliance with state and federal laws, and for policymakers and advocates to support pregnant and breastfeeding employees. Tools include a model policy that reflects current legal requirements, a webinar for employee training, and a chart of workplace accommodations for common pregnancy-related conditions. In addition to workers, employers, and policymakers, workforce development professionals who support workers may also find this resource guide useful.
City of Madison – Racial Equity & Social Justice Initiative Tools
Who’s It For: Employers, Economic Development, Investing and Lending, Policy, Worker Advocacy, Workforce Development
What’s It For: This set of equity tools is designed to help organizations and individuals operationalize equity. Included is an equitable hiring tool, equitable workforce plans, and equity analysis tools. Tools focused on policy and budgeting provide a framework for users to consider whose voices are at the table when designing policies and regulations, who is likely to be impacted, and if the policy outcomes would lead to a more or less equitable environment. While designed for local government, these tools have broad relevance for a wide audience, including employers, policymakers, workforce development professionals, and others interested in centering equity in their policy and programmatic work.
Who’s It For: Employers, Economic Development, Investing and Lending, Worker Advocacy, Workforce Development
What’s It For: If a business owner is retiring or leaving the organization, transitioning to employee ownership is one avenue to sustain the business and workers’ jobs while strengthening job quality. This highly technical guide provides information for owners interested in selling their business to employees through an ESOP or co-op. Included are details about conducting a landscape analysis, legal rights, tax policy, and valuation of your business.
Economic Policy Institute – Family Budget Calculator
Who’s It For: Employers, Economic Development, Investing and Lending, Policy, Worker Advocacy, Workforce Development
What’s It For: This simple, user-friendly calculator serves as a tool to measure the income needed by a family to maintain an adequate standard of living in a specific community. It can calculate costs based on all counties and metro areas in the US and for 10 family types (one or two adults with zero to four children). Family budgets are calculated using seven components: housing, food, transportation, childcare, healthcare, taxes, and “other necessities.”
Family Friendly New Mexico – Application for Family Friendly Business Award®
Who’s It For: Employers, Workforce Development, Worker Advocacy
What’s It For: This PDF Application for the Family Friendly Business Award® provides a helpful model for assessing business practices. Employers are asked questions about the quality of their jobs through factors such as diversity, benefits (e.g., paid leave), health supports, and flexible scheduling supports. Although some questions are specific to New Mexico’s policies, this application may be used as a model for organizations interested in assessing job quality for current and potential employer partners. This tool could also be used internally for employers who would like to assess their own practices. After scrolling down the webpage linked above, you may click to view the PDF Application for the Family Friendly Business Award.
FSG Talent Rewire Initiative and Grads of Life – Opportunity Navigator
Who’s It For: Employers, Economic Development, Investing and Lending, Worker Advocacy, Workforce Development
What’s It For: This assessment is a tool to help employers (primarily >150 employees) benchmark their talent management strategies against those other employers are undertaking and to determine where to focus practice change efforts. The topics covered in the survey include recruiting, hiring, retention, advancement, and more. A separate resource section also provides a variety of business-facing tools. Practitioners who work with businesses could direct them to this tool and even walk them through it.
Generation Work / Cuyahoga County – Employer Engagement Question Bank
Who’s It For: Worker Advocacy, Workforce Development
What’s It For: The Employer Engagement Question Bank is designed to help workforce professionals engage in conversations with businesses to support the jobseekers they work with. This tool can be used for learning about a business with an eye toward providing workforce services, developing expertise about industry norms and practices, and building relationships that build credibility in discussions about strategies for promoting worker retention and advancement. The tool includes questions to build understanding of the business, its workforce needs, and a range of job quality factors including compensation, opportunities for advancement, and equity and inclusion. Workforce development and other professionals that support workers can adapt the tool to meet their employer engagement goals.
Good Jobs Institute – Good Jobs Scorecard
Who’s It For: Employers, Economic Development, Investing and Lending, Workforce Development
What’s It For: The Good Jobs Institute created this scorecard to assess how well a business is delivering value to customers, employees, and investors. The employee scorecard measures performance across 9 “essential elements” of a quality job (see the framework included in Section 1). Employers and their partners can use this scorecard to build the case for practice change and set targets and track progress towards goals.
Good Jobs Institute – What is a “Good” Job?
Who’s It For: Employers, Economic Development, Investing and Lending, Policy, Worker Advocacy, Workforce Development
What’s It For: MIT’s Good Jobs Institute created this framework to help employers seeking to improve worker experience, retention, and productivity to assess their performance across nine “essential elements” of a quality job. These include meeting an employee’s basic needs, such as through fair wages and a flexible schedule, and meeting “higher needs” such as personal growth, belonging, and recognition. While designed for employers, the framework has relevance for all practitioners seeking to define and assess job quality in an organization.
Google re:Work – Manager Training Tools
Who’s It For: Employers, Economic Development, Investing and Lending, Worker Advocacy, Workforce Development
What’s It For: Workers report that their managers are a key contributor to job quality. This toolbox includes resources to train and support managers, including a manager feedback survey, new manager training materials, and templates for meetings with employees. While this tool is designed for businesses, other practitioners could share it with their business partners to encourage more supportive supervisory practices.
HCAP Partners – Gainful Jobs Approach
Who’s It For: Employers, Economic Development, Investing and Lending, Policy, Worker Advocacy, Workforce Development
What’s It For: HCAP Partners – a fund providing debt and equity growth capital to lower-middle market companies – has developed this operational impact approach to assess job quality standards and improvements in portfolio companies through a quantitative measurement system. HCAP has identified five key attributes of job quality that fall within the categories of economic opportunity and health and wellness. HCAP engages with businesses to collect data, develop a baseline assessment, and build a strategic roadmap to implement and improve workplace initiatives for creating and maintaining high quality jobs. While this bespoke measurement system is designed to meet HCAP’s needs, other investors, lenders, and practitioners who work with businesses to improve job quality may find HCAP’s job quality definition and measurement framework useful in developing their own tools.
Institute for Employment Studies – Progression in Employment – An Employer Toolkit
Who’s It For: Employers, Economic Development, Investing and Lending, Worker Advocacy, Workforce Development
What’s It For: This employer toolkit is designed to engage employers in building pathways and opportunities to support career progression for workers, including by creating a supportive work environment through job redesign and supportive management. The toolkit includes information that can help employers make a business case, as well as embedded tools and case studies highlighting employer efforts. This toolkit is well suited for businesses, in particular HR professionals or other stakeholders involved in building internal career ladders. It also has applications for practitioners supporting employer practice change.
Institute for Women’s Policy Research – The Economic Security Database
Who’s It For: Employers, Workforce Development
What’s It For: These two indexes measure the true cost of living across different family sizes and in different localities in the United States. The BEST Index is a budget standard that can be adjusted for the needs of more than 400 family types, and the Elder Index measures the income that older adults need to age in place with dignity.
Job Accommodation Network – Accommodation and Compliance Series by Disability
Who’s It For: Worker Advocacy, Workforce Development
What’s It For: The Job Accommodation Network’s publications include a resource series on Accommodation and Compliance, designed to support employers and employees in determining effective accommodations that comply with the Americans with Disabilities Act (ADA). Each publication in the series addresses a specific medical condition and potential accommodations and points toward resources for additional information. These publications can be used by practitioners assisting employers in accommodating disabilities as well as by individual employees as they discuss accommodations with their employer.
Job Accommodation Network – Employee Accommodation Inquiry Letter
Who’s It For: Worker Advocacy, Workforce Development
What’s It For: This post and sample letter details how to document your disability and how to share the information with your employer to provide an accommodation. It includes helpful information about an employee’s rights and a sample letter of inquiry to an employer. Employees and the advocates who support them may find this tool useful when interfacing with an employer about needed accommodations.
Who’s It For: Employers, Worker Advocacy, Workforce Development
What’s It For: This guide includes information about the legal basics of the Americans with Disabilities Act and how to request and negotiate an accommodation. Each section responds to commonly asked questions about the policies and practicalities of getting an accommodation at work, including if you have to disclose your disability to your employer and what accommodations you can request. This tool could be helpful for an individual employee, a practitioner informing clients of their rights, or an employer seeking to strengthen accommodations.
The Management Center – Equity & Inclusion Tools
Who’s It For: Employers, Economic Development, Investing and Lending, Policy, Worker Advocacy, Workforce Development
What’s It For: The Management Center created this library of tools related to equity and inclusion aimed at addressing internal practices and management approaches of organizations. Included are worksheets, resources, and case studies that are have application for organizations seeking to further equitable opportunities and outcomes.
Massachusetts Institute of Technology – Living Wage Calculator
Who’s It For: Employers, Economic Development, Investing and Lending, Policy, Worker Advocacy, Workforce Development
What’s It For: This calculator is a tool for estimating the living wage by U.S. metro area, county, state, region, or at the national level. The living wage is defined as the wage needed to cover basic family expenses including housing, food, childcare, transportation, health, and other necessities, plus relevant taxes. The calculator estimates the living wage needed to support families of 12 different compositions (one to two adults with up to three children). Practitioners across fields can use this tool to benchmark compensation in local communities or firms against a wage rate that allows residents to meet minimum standards of living. Because the Massachusetts Institute of Technology is a nonpartisan research institution, practitioners report that this tool has credibility with a range of audiences including businesses.
Mind Share Partners – Supporting Employee Mental Health During the Coronavirus Epidemic (Toolkit)
Who’s It For: Employers, Economic Development, Investing and Lending, Workforce Development
What’s It For: This toolkit is designed to equip organizations and businesses with strategies to support employee mental health during the coronavirus pandemic. The guide can be used as an informational document or as a presentation to leaders and managers, including human resources teams and organizational leaders. Included are recommendations to build a culture of empathy and support, links to external resources, and examples of company practices. Individuals supporting businesses or workers may also find the toolkit useful to share with employers to encourage practices that support employee mental health.
National Alliance on Mental Illness – COVID-19 Resource and Information Guide
Who’s It For: Employers, Policy, Worker Advocacy, Workforce Development
What’s It For: The National Alliance on Mental Illness (NAMI) developed this guide to answer frequently asked questions for individuals regarding the COVID-19 crisis. Resources cover topics including how to manage anxiety, how to access medication while in quarantine, and how to manage concerns about loved ones who are incarcerated. Additionally, NAMI offers guidance on how to access public healthcare benefits, financial assistance, and other supports. Employers and a range of organizations that provide support to workers might find this guide useful to share with the individuals they work with.
National Center for Employee Ownership — Who’s Who in ESOPs and Employee Ownership
Who’s It For: Employers, Economic Development, Investing and Lending, Policy, Workforce Development, Worker Advocacy
What’s It For: A directory of key organizations and working on employee ownership. It includes governmental and nongovernmental organizations, including at the state, national, and international level.
National Fund for Workforce Solutions – Job Design Framework
Who’s It For: Employers, Economic Development, Investing and Lending, Policy, Worker Advocacy, Workforce Development
What’s It For: This framework can help employers and their partners define job quality and design high-quality job opportunities in collaboration with workers, based on a menu of components of a quality job. The tool is built around three pillars that can help to attract and retain talent: foundational elements of a quality job such as wages and benefits, support elements such as training, and opportunity elements such as recognition.
National Fund for Workforce Solutions – Toolkit for Developing High-Performing Industry Partnerships
Who’s It For: Employers, Economic Development, Workforce Development
What’s It For: This tool is designed to guide workforce practitioners through the development and growth of industry partnerships that bring together employers, service providers, and workers. While industry partnerships may form to address talent needs, as the National Fund notes, these partnerships can become an important avenue for addressing job quality and workplace inequities over time. The toolkit includes an assessment to help strengthen partnerships as well as guidance and resources related to five areas: employer and industry engagement; stakeholder engagement; data-informed strategy and continuous learning; operational capacity; and racial equity and inclusion. Workforce and economic development may find the toolkit useful to embed job quality in industry partnership approaches.
National Partnership for Women and Families – Paid Family and Medical Leave
Who’s It For: Employers, Policy, Worker Advocacy, Workforce Development
What’s It For: This policy brief is designed to inform the development of paid family and medical leave policies that can reduce inequalities for workers. It provides guidance on specific elements of paid leave policies such as ideal duration, eligibility requirements, and outreach strategies. While the primary audience for this tool is policymakers, it could also be useful for businesses who are crafting or re-shaping their paid leave policies or for providers advising businesses and policymakers.
New America – Bias Interrupters for Managers and Organizations
Who’s It For: Employers, Worker Advocacy, Workforce Development
What’s It For: This toolkit from New America is designed to help managers develop return-to-work plans that center equity and inclusion in their management practices. Without intentional planning, transitioning back to in-person work could reinforce ableism as well as class, gender, non-caregiver, and race privileges. As society moves to rebuild and recover, careful consideration to avoid mishandling the return to on-site work is imperative. This toolkit has actionable resources to help managers gather input from employees, understand legal requirements surrounding the return to in-person work, and select equitable best practices. Employers may find this tool useful for developing successful, equitable hybrid work models. Additionally, workforce development and worker advocacy professionals may find this toolkit helpful to share with their employer-partners.
Pacific Community Ventures – Employee Engagement
Who’s It For: Employers, Economic Development, Investing and Lending, Worker Advocacy, Workforce Development
What’s It For: This chapter in Good Jobs, Good Business – a toolkit for small business owners seeking to improve job quality – promotes strategies to strengthen employee engagement and create a strong workplace culture. Tactics include creating a culture of respect and trust, emphasizing company values, and allowing employees to participate in decision-making. This resource is designed for small business owners but can also been used by partners (including lenders and workforce development organizations) to coach businesses on job quality improvements with potential business benefits.
Pacific Community Ventures – Health Benefits
Who’s It For: Employers, Economic Development, Investing and Lending, Worker Advocacy, Workforce Development
What’s It For: This chapter in Good Jobs, Good Business – a toolkit for small business owners seeking to improve job quality – includes an overview of the legal requirements of health benefits, the business case for providing them, and options for structuring these benefits. Designed for small business owners, this resource has also been used by partners (including lenders and workforce development organizations) to coach businesses on job quality improvements. It has applications for a range of organizations interested in adding or expanding health benefits, including nonprofits.
Who’s It For: Employers, Economic Development, Investing and Lending, Policy, Worker Advocacy, Workforce Development
What’s It For: This discussion paper is designed to help Community Development Financial Institutions (CDFIs) define and measure job quality. It defines a quality job as one that contains most (if not all) of five elements: a living wage, basic benefits, career-building opportunities, wealth-building opportunities, and a fair and engaging workplace. The paper offers impact measurement practices to assess and report on job quality to help CDFIs encourage and support their business borrowers to enhance the quality of jobs they offer. While this resource is written for lenders, it has applications for all practitioners seeking to define and measure job quality within a firm.
Pacific Community Ventures – Retirement + Wealth Building
Who’s It For: Employers, Economic Development, Investing and Lending, Worker Advocacy, Workforce Development
What’s It For: This chapter in Good Jobs, Good Business – a toolkit for small business owners seeking to improve job quality – provides guidance on supporting employees to save for retirement. It makes the case that having an employer-sponsored retirement plan can increase employee job satisfaction and retention and provide tax benefits for the business and its employees. This resource is designed for small business owners but has also been used by partners (including lenders and workforce development organizations) to coach businesses on job quality improvements with potential business benefits.
Pacific Community Ventures – Scheduling + Paid Leave
Who’s It For: Employers, Economic Development, Investing and Lending, Worker Advocacy, Workforce Development
What’s It For: This chapter in Good Jobs, Good Business – a toolkit for small business owners seeking to improve job quality – focuses on the importance of stable and flexible scheduling in retaining a high quality workforce. It makes the business case for stable scheduling and provides practical instructions on crafting and implementing a scheduling policy. This resource is designed for small business owners but has also been used by partners (including lenders and workforce development organizations) to coach businesses on job quality improvements with potential business benefits.
Partnership for Working Families – Community Benefits Agreements: A Framework for Success
Who’s It For: Economic Development, Investing and Lending, Worker Advocacy, Workforce Development
What’s It For: This framework is a guide to creating an agreement between community organizations and real estate developers to help meet local needs and hold developers accountable over time. Community Benefits Agreements can include job quality specifications, such as stipulated wages and expectations of hiring community residents. These agreements can also include job quality benchmarks in the selection of tenants for a new development. As legally binding commitments, CBAs can be a useful tool in setting and enforcing long-term expectations for job quality.
PHI – Nine Elements of a Quality Caregiving Job
Who’s It For: Employers, Economic Development, Investing and Lending, Policy, Worker Advocacy, Workforce Development
What’s It For: This issue brief by PHI analyzes the impacts of recent policy changes in New York state impacting home care aides and defines what a quality job looks like for a caregiver. The elements of a quality job in this occupation are organized in three categories: compensation, opportunity, and supports. While designed for care workers, the framework has relevance across industries and application for all practitioners seeking to define and assess job quality in an organization.
Who’s It For: Employers, Workforce Development
What’s It For: This training curriculum supports direct care supervisors to strengthen communication, critical thinking, teamwork, and problem-solving skills. Curriculum content includes improving active listening, learning how to ask questions, and giving and receiving feedback. While designed for direct care organizations, this curriculum has applications for practitioners across fields seeking to encourage supportive supervisory practices that are critical to job quality.
Practical Law – Conducting a Pay Equity Audit
Who’s It For: Employers, Policy, Worker Advocacy, Workforce Development
What’s It For: In this paper, authors Karen L. Corman and Ryne C. Posey outline several key considerations for implementing a pay audit to assess pay disparities among current and incoming staff. Topics explored include the potential benefits and drawbacks of pay equity audits, the purpose and parameters of the audit, privilege considerations, practical guidance for conducting the audit, and post-audit considerations and remediation strategies. HR professionals and other individuals involved in conducting pay audits may find this resource useful. Additionally, those who work with employers may be interested in sharing this with their partners. You may access this downloadable document by clicking on the “PDF” symbol towards the top, right-hand side of the linked webpage.
Who’s It For: Employers, Economic Development, Investing and Lending, Workforce Development
What’s It For: This toolkit includes a primer to workplace financial wellness services, questions to consider when exploring these services, and employer experiences with provision of these services. These supports can contribute to job quality when paired with adequate compensation by helping employees manage finances and build assets. This resource includes descriptions of common services, such as financial counseling and coaching, debt management, savings products, and online financial management tools. This tool is most useful for businesses interested in adding or expanding financial wellness benefits. Partners could also share this tool with businesses or could use it to strengthen their own organizations’ financial wellness supports.
Who’s It For: Worker Advocacy, Workforce Development
What’s It For: This racial equity tool is designed to support workforce development organizations and practitioners to advance their racial equity practice. The assessment guides workforce development organizations and practitioners to evaluate their programs, operations, and culture in order to identify areas of strength and opportunities for growth. Practitioners can use the toolkit to explore approaches that support institutional racial equity, evaluate their current efforts, and plan next steps to strengthen their practices.
Reimagine Retail Chicagoland – Reimagining Employer Engagement: A Toolkit for Providers
Who’s It For: Workforce Development
What’s It For: Workforce development practitioners can use this how-to guide to build capacity to strengthen relationships with employers. Turn to page 8 for instructions on finding and using local labor market information to help jobseekers make educated job decisions and to inform employer engagement, and relevant programming. While the guide is designed for workforce professionals in the Chicago area, many of the listed resources are national or have equivalents in other regions.
Reimagine Retail Chicagoland – Reimagining Employer Engagement: A Toolkit for Providers
Who’s It For: Workforce Development
What’s It For: Workforce development practitioners can use this how-to guide to build capacity to strengthen relationships with employers. It includes instructions on researching employers and labor markets, preparing for meetings with employers, talking about job quality, pitching services, and deepening employer relationships.
Results for America — Employee Ownership: Recommended Actions
Who’s It For: Economic Development, Policy, Workforce Development
What’s It For: This tool provides step-by-step guidance for economic and workforce development agencies to think through implementing an employee ownership strategy. It details the different forms of employee ownership, linking out to resources that allow readers to deepen their understanding. It also contains a repository of resources and case studies for interventions to support employee ownership that economic and workforce development agencies are uniquely positioned to make.
ROC United, Race Forward, and the Center for Social Inclusion – Adding Racial Equity to the Menu
Who’s It For: Employers, Economic Development, Investing and Lending, Worker Advocacy, Workforce Development
What’s It For: This toolkit provides leaders in the restaurant industry with practical resources for assessing, planning, and implementing steps to embed racial equity in workplace practices. Through partnerships with two restaurants, the toolkit highlights skills and tools critical to supporting restaurants on their racial equity journey and provides tangible examples to support implementation. This toolkit can help employers and their partners identify where racial bias may be operating in a restaurant’s policies and practices and implement solutions.
Safety First: Protecting Workers and Diners as Restaurants Reopen
Who’s It For: Employers, Workforce Development, Worker Advocacy
What’s It For: The Food & Society Program at the Aspen Institute developed this set of one-pagers and infographics with simplified guidelines that aim to keep restaurant employees and customers safe during the COVID-19 pandemic. This toolkit – also available in Spanish and Mandarin – contains a Diner Code of Conduct that lays out safety expectations for dine-in guests, restaurant operators, and restaurant workers. There is also a resource that provides practical, affordable, and accessible guidance on ventilation systems. Although written for food service employers, organizations that work with businesses may be interested in sharing this tool with restaurant operators in their networks.
San Diego Workforce Partnership – How to Build Job Quality into Your Workforce Development Approach
Who’s It For: Policy, Workforce Development
What’s It For: The San Diego Workforce Partnership developed this list of seven actionable steps workforce development practitioners can take to assess and improve job quality. Strategies relate to spending, employer engagement, partnerships, building worker power, and measuring success. The Workforce Partnership also provides a job quality framework and list of job quality indicators. Although designed for workforce practitioners, this tool can also be informative for others interested in strategies to improve job quality, including policymakers and economic development professionals.
Seattle Race and Social Justice Initiative – Racial Equity Toolkit
Who’s It For: Employers, Economic Development, Investing and Lending, Policy, Worker Advocacy, Workforce Development
What’s It For: The Racial Equity Toolkit provides a process and set of questions designed to analyze how policies, initiatives, programs, and budget issues benefit or burden communities of color. The toolkit can be used to guide the development, implementation, and evaluation of strategies and solicit input from community members and staff. Although the toolkit includes some information specific to the City of Seattle, it can be adapted by a range of stakeholders within and beyond local governments interested in centering racial equity in job quality strategies.
Who’s It For: Employers, Economic Development, Investing and Lending, Worker Advocacy, Workforce Development
What’s It For: This step-by-step guide by Upskill America, an initiative of the Economic Opportunities Program, and the Institute for Corporate Productivity details the steps to change an organization’s tuition assistance program to a tuition disbursement program, providing financial support for education up-front rather than offering reimbursement after a worker has completed a program. This simple change to the structure of a tuition assistance program has important job quality and equity implications; it can make education and upskilling accessible to workers who are eager to learn but lack access to resources to pay for school. This tool is useful for employers and all practitioners who work with them to strengthen job quality.
Urban Institute – Net Income Change Calculator
Who’s It For: Employers, Economic Development, Investing and Lending, Policy, Worker Advocacy, Workforce Development
What’s It For: This calculator can help a provider or individual assess how a family’s change in income could affect public benefits from safety net programs (also known as the “benefits cliff”). This tool allows users to test scenarios at different earning levels and show results for all U.S. states. Businesses and their partners might use this tool as they consider the appropriate wage and benefits mix to enhance job quality and ensure economic stability for all workers.
Urban Institute – Tracking COVID-19’s Effects by Race and Ethnicity
Who’s It For: Economic Development, Policy, Worker Advocacy, Workforce Development
What’s It For: This tool is designed to help policymakers and practitioners understand the extent of the pandemic’s effects on communities and inform race-conscious policies for an equitable recovery. The tracker uses the federal Household Pulse Survey to connect policymakers and practitioners to various data (e.g., on employment income loss, food insufficiency, mental health) that can be disaggregated by geography and race/ethnicity. Policymakers as well as practitioners in economic development, workforce development, and worker advocacy may find this tool useful to design strategies for an equitable recovery.
US Department of Labor – A Quick-Start Toolkit – Building Registered Apprenticeship Programs
Who’s It For: Employers, Economic Development, Investing and Lending, Policy, Worker Advocacy, Workforce Development
What’s It For: This toolkit by the Department of Labor provides steps and resources to start and register an apprenticeship program. When delivered appropriately and connected to advancement opportunities, apprenticeships can strengthen job quality by increasing worker stability and mobility. This toolkit could be particularly useful for a business or labor organization, a workforce intermediary, a community-based organization, or an education institution developing an apprenticeship program.
Who’s It For: Worker Advocacy, Workforce Development
What’s It For: While workers are granted basic protections against discrimination under the Civil Rights Act of 1964, these rights are not always enforced. This fact sheet provides a step-by-step walkthrough of the EEOC filing process to take legal recourse against discrimination. Included are sections such as a description of your legal rights, information needed to file a charge, the investigation, the employer’s response, and mediation and settlement. This resource will be most useful for workers facing discrimination and their advocates.
Year Up/Grads of Life – Free Course: Best Practices for Managing Opportunity Talent Remotely
Who’s It For: Employers, Economic Development, Investing and Lending, Worker Advocacy, Workforce Development
What It’s For: This self-paced, mobile-friendly online training module is designed to provide frontline managers with guidance to develop, support, and retain young adult workers remotely. The module includes a remote work checklist to assess employees’ work-from-home needs. While this training is designed specifically for business managers of frontline talent, workforce and economic development organizations may find it useful to share with employers they work with to encourage more supportive and equitable supervisory practices. To download the module, you will need to complete the sign-up form.