Mack joins the Aspen Institute’s Financial Security Program as a fellow and Senior Policy Advisor to lead Aspen’s inclusive financial system initiative.
Mack is passionate about using data and technology to advance greater financial well-being, both as a current product innovator and former financial regulator. He started and devotes a weekly newsletter, Fintalk News, to this subject.
Within fintech, he currently serves as director and head of product at MPOWER Financing, which focuses on making US higher education more financially accessible to international and DACA students. Previously at ZestAI, he developed machine learning software for credit scoring to expand access to affordable credit and whose technology is now used in loan portfolios totaling over $1 trillion.
Within the U.S. Federal Government, he served as a Fintech Policy Advisor at USAID. He led the creation of the RegTech for Regulators Accelerator and organized the 2015-2016 U.S. Financial Inclusion Forums.
Previously, as a Product Manager and early employee at the Consumer Financial Protection Bureau (CFPB), he helped pioneer the agency’s innovative consumer complaint system and public complaint database – now used by over 2M American households to resolve financial issues. Mack holds degrees in international development and applied economics from Cornell University.