The Aspen Institute

This issue describes the lessons learned from nine sectoral workforce development programs and their business customers as they worked with WSI to create a process for assessing the value of their services from the employers’ perspective. The publication highlights principles useful for practitioners and firms interested in evaluating their readiness to participate in such assessments, and introduces a new Business Value Assessment toolkit that WSI will introduce in Fall 2005. Also included are notes for investors interested in supporting efforts to learn more about the business outcomes resulting from the workforce development activities they fund.