App-based short-term work, often called gig work, has been around for more than a decade. As use of app-based services has grown and become part of many people’s daily lives, so has awareness of the risks and challenges it presents to workers. During the pandemic, attention on gig work surged as thousands of unemployed service workers turned to apps for an income, and millions relied on these workers to deliver food and other essentials to their homes. Coming out of the pandemic, what is the status of gig work today, and what does the future hold?